We want you to know we are serious about your privacy.
Our Privacy Policy is in line with the government’s Privacy Guidelines and Spam Act issued on 17th September 2001, and fully effective as of 11th April 2004 (see http://www.privacy.gov.au/business/index.html).
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If at any time, you have questions or concerns about our privacy practices please feel free to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Important aspects of our policy are:
1. Personal details provided by you to Duo-Therm through electronic responses from this site will not be forwarded, sold, or made available in any way to any third party.
2. However, Duo-Therm may communicate with you again with other information that is complimentary to your original request.
3. Each of these communications will have clear 'opt-out' instructions so you can choose not to receive further Duo-Therm communication.
4. On the other hand, you may wish to receive other Duo-Therm communication and you would always be asked before such information is forwarded.
How Duo-Therm uses the information you provide…
Duo-Therm may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.
Duo-Therm generally uses personal information to:
Billing/Invoicing
Invoicing is automatically generated and sent via email. Customers must provide an active email address and delivery address and you cannot unsubscribe at this time. It is the Customer’s responsibility to ensure the Customer’s contact details are current and accurate.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance if our service is temporarily suspended for maintenance we might send users an email. These communications would not be promotional in nature.
Policy Modifications
We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
If you wish to Opt out of our communication simply reply to any email communication with the words ‘Remove me’ in the subject and you will be removed from that list.
It is not in Duo-Therms’ interest to continue to send you emails once you have requested to be unsubscribed. If you have any questions regarding this please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Our Privacy Policy is in line with the government’s Privacy Guidelines and Spam Act issued on 17th September 2001, and fully effective as of 11th April 2004 (see http://www.privacy.gov.au/business/index.html).
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If at any time, you have questions or concerns about our privacy practices please feel free to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Important aspects of our policy are:
1. Personal details provided by you to Duo-Therm through electronic responses from this site will not be forwarded, sold, or made available in any way to any third party.
2. However, Duo-Therm may communicate with you again with other information that is complimentary to your original request.
3. Each of these communications will have clear 'opt-out' instructions so you can choose not to receive further Duo-Therm communication.
4. On the other hand, you may wish to receive other Duo-Therm communication and you would always be asked before such information is forwarded.
How Duo-Therm uses the information you provide…
Duo-Therm may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.
Duo-Therm generally uses personal information to:
- provide you with products or services you have requested or product updates as necessary;
- personalise and customise your experiences with Duo-Therm ;
- help Duo-Therm manage and enhance its services to you;
- communicate with you;
- provide you with ongoing information about opportunities on the Duo-Therm website in which Duo-Therm believes you may be interested; and
- give you the opportunity from time to time to receive e-mails and 'e-newsletters' from Duo-Therm.
Billing/Invoicing
Invoicing is automatically generated and sent via email. Customers must provide an active email address and delivery address and you cannot unsubscribe at this time. It is the Customer’s responsibility to ensure the Customer’s contact details are current and accurate.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance if our service is temporarily suspended for maintenance we might send users an email. These communications would not be promotional in nature.
Policy Modifications
We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
If you wish to Opt out of our communication simply reply to any email communication with the words ‘Remove me’ in the subject and you will be removed from that list.
It is not in Duo-Therms’ interest to continue to send you emails once you have requested to be unsubscribed. If you have any questions regarding this please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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